Riot botches ticket sales for World Championship Finals

Ticket sales for LoL’s biggest event of the year were once again complicated

Worlds 2019 Tickets
Riot Games announced Worlds Finals tickets were on sale earlier this morning. Source: @lolesports

It shouldn’t come as a surprise to anyone that Riot Games and the LoL Esports team always struggle when it comes to ticket sales, and even more so when it’s the World Championship finals we’re talking about. It happened last year in Korea and the year before that in China. 

Most of the problems they face aren’t exclusive to League of Legends or esports, as situations where bots and scalpers buy hundreds of tickets only to resell them have always existed. Nevertheless, this year Riot outdid themselves and made the already complicated endeavour of buying tickets for an international event that’s taking place in two months even worse.

To start things off, the LoL Esports article on the english site mistakenly stated that tickets would go live at 4 PM Central European Time (CET) when, in truth, they were intended to go on sale at 4 PM Central European Summer Time (CEST). This mistake meant tickets went on sale ONE HOUR before what fans who checked this article were told. Oddly enough, the spanish LoL Esports site listed the times correctly and a tweet from @lolesports made just yesterday also referred to the correct time zone. 

Ticket Info
Time zones were indicated incorrectly on the english LoL Esports site.

Not only that but tickets were randomly sold through Ticketmaster France TWO HOURS before they went up on the Accorhotels Arena site. Riot employee u/RiotJokrCantSpell tried to clear this situation up by commenting on Reddit where he stated that this early sale was meant for Riot partners and only made up a small portion of the available tickets. However, many Reddit users are reporting that they were able to buy tickets without needing to confirm that they were Riot partners or anything of the sort.

As of posting this article, tickets are obviously sold out but can be found on third party reseller sites going for 500 € on average. Riot has yet to officially comment on what happened but this situation will most likely be added to the ever growing list of times they’ve botched ticket sales for their biggest event of the year.

Eternals: Two steps over the line, one step back

League’s version of achievements, Eternals, will be delayed and changed thanks to player feedback

Eternals were met with a ton of community backlash. Source: Nexus

Last week, Riot Games announced Eternals, a champion-based achievement feature for League of Legends. This announcement was met with tons of community backlash. A post on r/leagueoflegends listing the first set of Eternals further irritated fans as most of the challenges were repetitive across champions, uninteresting or very basic. All in all, the player base agreed that the system felt too simplistic and in no way was worth the asking price of ~$7 USD.

Today, Product Manager Adriaan Nordzij (@KenAdamsNSA on Twitter) released a blog post regarding the situation. According to the post, Riot has listened to the community and have decided to delay Eternals and make changes based on player feedback. 

To start of, sets will now be separated into Unique and Common. Originally, a set would include one Unique Eternal that would track stats exclusive to a champion’s abilities, and two Common ones that would track kills, damage, healing, etc. Now, when Eternals drop, you’ll be able to buy a set of either 3 Uniques or 3 Commons.

The second change is to pricing. Common sets of Eternals will cost 225 RP (~$2 USD) but they will also be available for 3500 Blue Essence (League’s in-game currency) in the Blue Essence Emporium, a special store that’s available twice a year. Unique sets will cost 590 RP (~$5 USD) and can only be bought with real money.

Finally, bundles of Eternals for multiple champions will be made available at a discounted price. 

While these changes make Eternals more accessible and price them more reasonably, many fans are still disgruntled that they’re behind a paywall to begin with. In addition to that, some feel like the situation might be a “corporate scheme”, as Riot may have announced Eternals at a higher price point expecting the backlash to then make changes and simulate that they’re listening to player feedback.

Regardless of which is the case, Eternals will remain on the PBE for the time being with their release on live servers to be announced.